Shipping and returns
With an order on working days (Monday to Friday) before 4:00 PM, we try to have it delivered to you within two working days (NL). With the exception of weekends and any holidays.
Deliveries and costs
* For orders from the Netherlands from € 65.00 we will bear the shipping costs.
Below this we charge €6,50 per order.
** For orders from Belgium from € 100.00 we take care of the shipping costs.
Below this we charge €9,50 per order.
***** For orders from Germany from € 100.00 we take care of the shipping costs.
Below this we charge €9,95 per order.
These packages are offered to PostNL. After which they will take care of further processing of the order.
(We use different agreements for our wholesaler relations)
House of Taste reuses as many boxes as possible, which we also receive from our suppliers. Why throw away good boxes?
The ordered products are packed as well as possible by House of Taste to prevent breakage during transport.
If it turns out that the product is damaged upon arrival, we request that you notify us within 24 hours with a description and photo of the product and the packaging. So that we can find a possible return or another way to solve this correctly. Food cannot be returned.
Agreements with consumer buyers where only electronic communication has been used, the consumer buyer has the right to exercise a right of withdrawal without penalty and without giving reasons within fourteen (14) days after delivery of the product in question. Excluded from this right of withdrawal are products that: - have been created in accordance with the specifications of the buyer; - are clearly personal in nature; - cannot be returned due to their nature; - can spoil or age quickly.
If the consumer buyer wishes to make use of the right of withdrawal, he / she can make use of the Dissolution Form. This can be downloaded here.
If you have any more questions about our products, shipping method, orders or website? Please contact us via info (at) houseoftaste.nl, our contact form or call during shopping hours on 003158-8430363.